The Web's Democratizing Effect: Chinese Bloggers Stick It to Dell, Colgate

“Dell is the worst computer I have ever seen.” This is the outcry that Dell (DELL) executives faced from the Chinese blogosphere recently after customers found they had received laptops with the wrong processors. Not good news for Dell after all the bad press they have faced online in America for poor customer service and exploding batteries that bloggers in the U.S. have coined “Dell Hell.”